Recurring digital payments have quietly become a fixed feature of household finances across the UK, Europe and the United States. For revenues and benefits services, understanding their scale, their cross-national consistency — and their ambiguous status as essential or discretionary spending — is becoming increasingly relevant. Revenues & Benefits Intelligence · Briefing Note The Scale…
Category: DWP
When Systems Collide: Supported Housing, Reorganisation and Poverty in Local Government
The Independent Revenues and Benefits Monday Discussion Group on 30 March ranged across three familiar but connected themes: supported housing, local government reorganisation and the latest poverty figures. What tied the conversation together was a persistent sense that national systems are still passing risk, cost and confusion down to councils, while expecting local services to…
Independent R&B Monday Discussion Group: Blue Monday session roundup
19 January 2026 (12:02pm) The group marked “Blue Monday” with a mixture of humour and hard reality: policy change arriving at speed, year-end pressures stacking up, and councils trying to keep services stable while funding assumptions shift under their feet. Malcolm Gardner chaired the session, with contributions from Naomi Armstrong, Kirsty Brooksmith, Nicki Duckworth, Michael…
Monday Discussion Group, 12 January 2026: transparency, microwaves, beach huts and the fine art of “savings”
We reconvened for the first session of 2026 with Malcolm Gardner in the chair, supported by Nicki Duckworth, and a familiar cast of local government finance, revenues and welfare experts, including Naomi Armstrong, Paul Howarth, Gareth Morgan, Laura Bessell, Kirsty Brooksmith, Michael Fisher, Bob Wagstaff, Robert Fox, Richard Hanby, Peter Haywood and others. The meeting…
Monday Discussion Group: Budget Expectations, Council Tax Premiums, Fraud Pressures and Deprivation Indices
Summary of participant views – 24 November 2025 This week’s Monday Discussion Group opened with a sense of déjà vu. With the Budget only days away, Malcolm Gardner remarked that most of its contents seemed to have been pre-announced, leaving little mystery for Wednesday. Paul Howarth agreed, noting that Budget leaks usually reflect firm Treasury…
Pension Credit Take-Up, Notional Income, and the Real Value of Minimum Wage
Independent Revenues & Benefits Monday Discussion Group10 November 2025 The latest Monday Discussion Group, chaired by Malcolm Gardner, explored pension credit take-up, changes to notional pension income rules, and the real impact of the new national minimum wage. Pension Credit Take-Up Gareth Morgan (Dangos Training) opened the session with analysis of new DWP data showing…
Independent R&B Discussion Group: Benefits, Work and the Future Workforce
At the latest Independent R&B Monday Discussion Group, chaired by Malcolm Gardner, members took a deep dive into the stubborn issue of unclaimed benefits, the challenges of Universal Credit, and the shifting dynamics of the local government workforce. Billions Unclaimed Malcolm opened with the headline finding from Policy in Practice: £24 billion in benefits goes…
Monday Discussion Group Returns: From Reshuffles to Rents and AI
The Independent Revenues & Benefits Monday Discussion Group was back on 8 September, with Malcolm Gardner welcoming everyone after the summer break. Smiles all round, though the mood paused for a moment as Malcolm paid tribute to Leigh Barber from NEC, who recently passed away after a long battle with cancer. Leigh’s determination and his…
Mid-Break Highlights from the Independent Revenues & Benefits Discussion Group
1 September 2025 We’re on our summer pause, so instead of a live session this week we’ve shared the second mid-break slide pack. It’s a chance to catch up on what’s happening across revenues and benefits while we recharge. We’ll be back together on Monday 8 September. So, what’s inside this week’s pack? Plenty to…
Revenues and Benefits Discussion Group – August 2025 Highlights
There is no session this week as the summer break continues on the meantime here is a summary of what has been happening over the last two weeks. The group will return on Monday 8 September. Welfare and Sickness Trends Nearly 2.8 million people are now out of work due to long-term sickness, pushing the…