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Author: Malcolm

Malcolm Gardner, has had a diverse and impactful career spanning several decades, beginning in the IT industry in the 1970s and later transitioning to leadership roles in local government. His work on early Housing Benefit systems and managing Revenues and Benefits departments established him as a pioneer in using data analytics, electronic systems, and emerging technologies to improve public sector services. As a consultant, he continued to innovate, focusing on efficiency and better outcomes for end-users. His expertise extended beyond technology, as he also introduced performance management, behavioural change strategies, and set standards for local authority fraud investigations. In 2018, Malcolm joined Team Netsol as a Senior Business Analyst, where he applied his deep understanding of technology trends to support welfare and taxation policies. Even after his retirement in 2022, his commitment to public service remained strong. He revived his company, Visionary Network, as a not-for-profit organisation dedicated to modernising local government. Today, Malcolm is a leading authority on redesigning council tax and welfare schemes, continuing to influence the future of public services with his innovative vision.

Risks and Successes: An Analysis of Council Tax and Non-Domestic Rates Collection

Posted on 28/06/202328/06/2023 by Malcolm

Over the past year, local authorities in the UK have exhibited impressive financial performance in terms of tax collection. In the fiscal year 2022-23, local authorities collected a staggering £36.5 billion in council tax, marking a significant £2.0 billion or 5.6% increase from the previous fiscal year. This was primarily driven by increased council tax…

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Discussion Group: Inflation, mortgages, and Council Tax

Posted on 21/06/202328/06/2023 by Malcolm

This week’s discussion group delved into the complex topic of mortgages and inflation in relation to council tax. Overall, there was a consensus that although mortgages and inflation may seem tangential to the administration of council tax, they play a crucial role in shaping policies and strategies, as they significantly impact citizens and their financial…

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The Role of Council Tax in Inflation and its Impact on Collection and Support

Posted on 21/06/202321/06/2023 by Malcolm

Inflation in the UK has surpassed experts’ predictions, reaching 8.7% in May, higher than the expected 8.3%. This persistent inflationary pressure raises concerns about a potential interest rate hike by the Bank of England, further exacerbating difficulties for families and businesses. Core inflation, excluding volatile food and energy prices, has risen to a 30-year high…

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Examining the Trials and Implications of Universal Basic Income (UBI)

Posted on 14/06/202321/06/2023 by Malcolm

Welcome back to our discussion group! After a short break, we reconvened with renewed enthusiasm to delve into the fascinating topic of Universal Basic Income (UBI). Our conversation revolved around the trials conducted to assess the viability and impact of UBI. However, we discovered that none of the trials thus far truly represented a comprehensive…

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Universal Basic Income Trials: A Beacon of Hope for a More Inclusive Society

Posted on 13/06/202313/06/2023 by Malcolm

In the face of growing economic disparities and financial instability, Universal Basic Income (UBI) is taking centre stage in the global discourse on social welfare. The concept, although greeted with skepticism and praise in equal measure, holds the promise of economic security for all. The UK is venturing into this arena with Wales and England…

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UK Government Outsourcing: Rewarding Corporate Misconduct?

Posted on 30/05/202330/05/2023 by Malcolm

How does the UK government reward companies that violate regulations and face more than £500m in fines? It outsources essential public services to them. Let’s call it out as it is. Recent analysis by the Observer has unearthed a shocking revelation: the UK government, in its outsourcing endeavors, has not just been kind but alarmingly…

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Council Tax Reduction Schemes: Trends, Variations and the Power of Technology

Posted on 24/05/202324/05/2023 by Malcolm

This past Monday, we plunged into an insightful discussion about EntitledTo’s annual review on council tax reduction (CTR) schemes. Karen Holmes, a notable figure from E2, expertly steered the conversation, with a host of panellists offering valuable insights. Three key takeaways emerged from the review: The latter point sparked a vibrant debate. Paul Howarth and…

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Misallocated Covid-19 Grants: Recovery Challenges

Posted on 18/05/202309/06/2023 by Malcolm

Introduction: The Covid-19 pandemic brought about unprecedented challenges for governments worldwide. As part of their response, councils in the UK disbursed a staggering £22.6 billion in grants to support businesses. However, it has come to light that an estimated £1.1 billion of these grants were paid out wrongly. Unfortunately, the recovery of these misallocated funds…

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Unclaimed Benefits and the Quest for Adequacy: Exploring Modern Benefit Calculators

Posted on 15/05/202318/05/2023 by Malcolm

Introduction: After a whirlwind of holiday celebrations, Eurovision excitement, and well-deserved partying, it’s time to refocus our attention on pressing matters. It has been a few weeks since our last Monday Workshop session, and today we delved into a thought-provoking discussion centred around the review of take-up rates and the adequacy of benefits. To enrich…

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Analysing the March 2023 GDP Report: Mixed Performances Across Sectors

Posted on 12/05/2023 by Malcolm

The latest monthly report on the real gross domestic product (GDP) for March 2023 has revealed a decrease of 0.3%, following a stagnant February. While the overall growth in the three months leading up to March is a modest 0.1%, it’s essential to delve into the sector-specific performances to understand the broader economic landscape. In…

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Recent Posts

  • When good intentions meet council tax reality, residents may pay the price
  • Council tax reform: fairer administration, or a bill councils cannot afford to send?
  • The reality of council tax court fees in England
  • DWP Spring Forecast 2026: why the real welfare story is not just higher spending, but a changing social contract
  • Temporary Accommodation – When National Policy Fails, Councils Carry the Cost: Reflections from the Independent Revenues and Benefits Monday Discussion Group

Recent Comments

  1. Liz Whitehead Davies on Reform UK’s “Department of National Efficiency”: A High-Stakes Gamble in Local Government Reform
  2. Kevin Stewart on Why Removing the Single Person Discount (SPD) Could Be a Positive Move

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